February 02, 2016 January 29, 2016 in one of the oldest private clinic in Moscow OAO "Medicine" summed up the results of the fifth, anniversary, the program "Secret patient", which was first launched in 2011.

"Secret patient" - the most important for modern health care project aimed at continuous improvement of the quality of care and service. During the entire existence of the program it was attended by more than 200 patients who filled more than 1,200 check-lists, with comments and suggestions. This year, the program was attended by 57 people, who filled the 468 check-lists. In 2011, when the program just started, there were only 24 members, and they sent 138 checklists.