JSC "Meditsina" (clinic of academician Roytberg) summed up the results of the program "Secret patient-2018»
On December 31, 2018, the Secret Patient-2018 program ended, which has been carried out annually since 2011 by Medicina JSC (Academician Roitberg's clinic). The finalists of the "Secret Patient-2018" were Tatyana Fedorova, who took 1st place, Kazanskaya Yulia (2nd place) and Svetlana Petrova (3rd place). The winners will be awarded with gift certificates for 15,000 rubles, as well as with discount cards of Medicina JSC.
The goal of the Secret Patient program is to identify the merits and prevent problem areas in patient care.
“During the period of the program“ Secret Patient - 2018 ”, we received 76 gratitude, 87 positive reviews and 116 wishes and suggestions for improving the work,” says the director of the medical service of the clinic of JSC “Medicine”, MD, professor Yekaterina Tyulkina. - We are very grateful to our "secret patients" for their help in improving the clinic's work. Thus, according to the proposals of the "secret patients", ATMs have been installed on the floors of the clinic; renovations are planned in the Doctor cafe on the 1st floor in 2019. In terms of medical aspects, the secret patients were very satisfied with the work of the clinic. "
During the entire period of the "Secret Patient" program, 97 patients took part in it, 1707 checklists were sent.
On February 01, 2019, the "Secret Patient-2019" program starts.
About the clinic
Medicina JSC (Academician Roitberg's clinic) was founded in 1990. This is a multidisciplinary medical center, consisting of two medical buildings with a total area of 35 thousand square meters 2 and including a polyclinic, a hospital, a 24-hour ambulance and the ultra-modern Sofia Oncology Center. 350 doctors of 66 medical specialties work here. This is the first clinic in Russia to be accredited according to international JCI standards. JSC "Medicine" was recognized as the best private clinic in Moscow by the jury of the Moscow festival in the field of health care "Formula of Life-2012". The clinic is certified according to international standards ISO 9001: 2008, is a winner of the European competition for quality EFQM Awards 2012 and a laureate of the RF Government Prize in the field of quality.
For more information, please contact:
Irina Zatikyan,
Public Relations Specialist JSC "Medicine" (Clinic of Academician Roitberg)
E-mail: pressa@medicina.ru
Phone: (499) 250-84-96
